NHBP has contracted with HelpNet to provide personal counseling to you and your household members.
HelpNet’s counselors are all master’s level professionals with extensive experience in dealing with:
• Marital and family issues
• Addictions
• Emotional problems
• Legal and financial concerns
• Careers
• Relationships
• Aging parents
• Stress, anxiety and depression
• Life enrichment techniques
There is no cost to you or your family at HelpNet and it’s confidential. HelpNet is on-call 24 hours a day, 7 days a week, 365 days a year.
When you contact HelpNet, they will offer you an appointment within 72 business hours of your call.
If you are in crisis or in an emergency situation, you may request to speak to a counselor right away.
Assessment
Your counselor will talk to you about your concerns and together you will decide the primary issues that need to be resolved.
Counseling
If caught in the early stages, many problems can be handled right in the HelpNet office in just a few sessions. These ‘brief counseling sessions’ have been prepaid by your employer as a part of the overall Employee Assistance Program package. There is no cost to you.
A Community Referral
Some problems require more time or are outside of our scope of services. In the event this happens, we will guide you to an affordable community professional with a good reputation for helping other people in your situation. HelpNet will explain your health benefits package provided by your employer and any co-pay or out-of-pocket expenses you may incur is here for you and your family.
Contact HelpNet
24 hours a day, 365 days a year
(800) 969-6162
(800) 523-0591 Kalamazoo Area
If you are worried about your family, personal life or work, contact HelpNet — Your free personal Employee Assistance Program.